11: NPS + KPIs with Ryan McKeen

Unlock the secrets to running a successful law firm with special guest speaker Ryan McKeen. Discover how to use KPIs and NPS to elevate your practice to the next level. 📈🔍

• Learn how to think of your legal practice like a sports team with KPIs as your scoreboard. 🏆📊
• Track essential metrics like average case fees and conversion rates from calls to clients. 📞📈
• Understand the importance of financial KPIs, cash flow, and client satisfaction through Net Promoter Score (NPS). 💵💬
• Explore automated tools and methods for consistent KPI tracking and team motivation. 🤖💪
• Gain insights into setting clear, actionable goals for individual departments and solo practitioners. 🎯📝