Episode 3-207 - Taking Charge of What Happens After the Sale

Whether you are selling a product or a service, each new customer undergoes an on-boarding experience as they transition into working with you or whatever you sold them after the sale. As the business owner, you are responsible for creating that experience in a way that leaves them thrilled with the decision to buy from you and not one of your competitors. Here's how you take charge of what happens after the sale.